Plann – Instagram Planning App

Want a quick look at the Plann App features?

Here’s a 2min tour how Plann can help you manage and grow your account.

 

Looking for something more in-depth? Watch our feature demo’s here.

Below are our most requested answers – read our FAQ below~

pssst, looking for troubleshooting? Click here.

PLANN FEATURES

Instagram have released a new update to fix up the error you were getting before when trying to share your images from Plann.

So if you could pop into your App Store and run the latest update for Instagram that is waiting, you should be back to posting from Plann as per usual!!! Hooray!

Happy Posting!

After Instagram recently announced Auto-Posting abilities, we’ve been working away in the background to make sure you’ll get the new features as quickly as possible.

As it’s very new, we’re still watching how it will affect our lovely Plann’ers.

Here are a few examples:
– If you auto-post using hashtags, they are not counted (i.e. shadow-banned).
– You can only auto-post an image (no video, no carousels etc).
– Reach so far looks to be reduced.
– You can only use auto-posting if you have a FB business page.

There are also rules that we need to abide by and go through rigorous approvals with Facebook/Instagram behind the scenes.

It is obvious that IG will be making many changes over the next few months to their API so while people want auto-post – we’re not convinced it’s the solution everyone was wanting just yet.

We’re doing our best to spot the mistakes those in BETA are making and see how we can make it better – continuing our mission of delivering a full management tool that you love using to grow your business.

Yes!

For example, if you’re running both iPhone and an iPad you can definitely sync your Plann across them both.

All paid users automatically have access to our global server network, allowing everything to be backed up and shared across your devices.
Simply log into Plann on your second (or third!) devices and you’ll see your images, captions, hashtags and scheduled times appear like magic.

Tried it and it’s not working? See our troubleshooting here for more.

It’s incredibly easy to set up a team with Plann!

1. All Team Members download Plann and login as the shared Instagram handle.

2. Team Members upgrade their Plann to any of our paid subscriptions.

That’s it!

Coming soon, you and your team can use Plann right from your desktop!

We’re taking the best bits of our multi award-winning app and creating a brand new web solution for you, yas!

Register your interest now for early access, fun prizes and exclusive discounts. 

We’re always working on how to make your life easier, right now Plann supports

– 120 Images Plann’ed in advance in your workspace.
– Videos up to up 60 seconds long
– Photos (with no file size limit!)
– Landscape and Vertical images

You definitely can, Plann supports importing images from Dropbox and Google Drive so you always have your unique content available.

PAYMENTS AND SUBSCRIPTIONS

Plann is available to purchase via the Apple iTunes and Google Play stores.
Technically, Plann is a product of each app store and subscriptions are managed via each platform.

If you have any questions, after a receipt or need to change your payment details etc, please visit your profile with your respective provider.

Alternatively, here are more details on how subscriptions work.

iOS
Settings > iTunes & App Store > Choose your Apple ID > Subscriptions > Plann
To find out more on viewing, changing or cancelling Apple subscriptions, visit the Apple support page.

Android

Google Play Store > Account > Subscriptions
To find out more on viewing, changing or cancelling Google Subscriptions, visit the Google support page.

Plann is available to purchase via the Apple iTunes and Google Play stores.
Technically, Plann is a product of each app store and subscriptions are managed via each platform.

If you have any questions, after a receipt or need to change your payment details etc, please visit your profile with your respective provider.

Alternatively, here are more details on how subscriptions work.

iOS
Settings > iTunes & App Store > Choose your Apple ID > Subscriptions > Plann
To find out more on viewing, changing or cancelling Apple subscriptions, visit the Apple support page.

Android

Google Play Store > Account > Subscriptions
To find out more on viewing, changing or cancelling Google Subscriptions, visit the Google support page.

 

Have something specific to ask and can’t find it on our website?
We’d love to hear from you! Contact us at support@plannthat.com

psst, if you’re looking for troubleshooting FAQ’s, please find them here.